Privacy Policy
Privacy Policy
This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.
Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.
When you make (or attempt to make) a purchase, we collect personal information such as:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by Shopify and payment providers)
We refer to this information as “Personal Information.”
How We Use Your Personal Information
We use your Personal Information to:
- Process and fulfil orders
- Communicate with you about your order
- Screen orders for potential fraud or risk
- Improve and optimise our website
- Provide customer support
We may also use your email address to send order updates or respond to enquiries. We do not sell your personal information.
Sharing Your Personal Information
We share your Personal Information only with trusted third parties to help us operate our store, including:
- Shopify (our ecommerce platform)
- Payment processors
- Shipping providers
These third parties are required to handle your information in accordance with privacy laws.
Data Retention
We retain your Personal Information only as long as necessary to fulfil orders, comply with legal obligations, or resolve disputes.
Your Rights
If you are a New Zealand resident, you have the right to:
- Access the personal information we hold about you
- Request correction of your personal information
To exercise these rights, please contact us via the contact form on our website.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
Contact Us
For questions about this Privacy Policy, please contact us using the contact form on our website.